Paul Mitchell SchoolsComplaints and Reviews

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  • Customers like
    • Personalities of the girls working on my hair 1
    • Stylist and learning leader on that day were friendly 1
  • Customers don't like
    • It was horrible 4
    • Wrong color and highlights 3
    • Knowledge of student 2

I had hair dyed on Jan 13 and when I got home it looked like green hair at the roots. I thought it was my imagination but friends noticed it. I called on Jan 27 to make appt to get it fixed. The receptionist told me that since it was longer than 7 days I would have to pay for dye again. Nobody told me this before. I was surprised she offered no other solution. I will not be going back here since... Read more

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I've tried giving this place in Schenectady many chances and I have to say I've never been happy walking out of there. I went in high school for my prom hairstyles and makeup and I end up redoing myself every time. The makeup is SO heavy and I can do better without training. My hairstylist teased the *** out of my hair and killed it with hairspray. I looked awful. I went today to get my roots... Read more

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I think it depends on the location and owners. Also you get out of your education what you put in. I just graduated with full honors, Deans List, and I'm going to Capers. Our tuition was $22,000 but we are one of the few locations to have I-pads and th PM apps which are amazing and help you even when your no longer in school. I worked my *** off only getting 2-4 hours of sleep a night, however I... Read more

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Great service! The sraff has been very helpful in hearing what i wanted and giving professional recommendations. I was very pleased with the service - and you can't beat the price! I will keep coming ba:k! Add comment

Very dissatisfied went in for highlights and basically came out of there with my hair looking no different then what i went in with and on top of that they charged me $181 . Add comment

I go to Paul Mitchell the School in Ogden, UT. Everytime I see somebody on a tour I immediately want to say "don't do it!" The only way this school is worth anything is if you go to day school. I (like most grown woman) work for a living and have a full time job; therefore, I go to night school. Let me tell you, I was assured I would recieve an excellent education and be salon ready wether I'd be... Read more

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I got a bad highlight job and bang trim at the Tysons Corner, Virginia, location. I understand that this is a school, and mistakes happen; however, I hoped that I could at least get the bangs fixed. My service was on Saturday, October 24; I called on Monday, October 26, to see what could be done. I was told that I could get the highlights and bangs fixed. Great! But they'd have to talk to the... Read more

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over a half hour wait time amd very unsatisfactory job Add comment

It's a school..which means the students are learning as they go. When you sign that paper after your consultation, you are signing that you understand that they are students and that something may go wrong. If you want for sure results, stop being cheap and go to a real salon. :) Add comment

Does not teach. Instructors don't know what they Are doing Told my daughter she wAs holding scissors wrong. So she did what she was told and different instructor role her she was doing it wrong again though she was doing what she was told by the other one. Then instructors argued about correct way to hold scissors. Wish we had never gone to Paul Mitchell. We are stuck. Daughter so... Read more

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