Amanda G Pne
map-marker Chicago, Illinois

Damaged hair

Upon making phone appointment we discussed what I wanted done and was quoted a price that seem fair for a student. I had my eyes dilated earlier before my hair appointment was multitasking my day off. Any way I was left with developer on my roots for 3 hours when my hair is naturally lighter tone. My hair is now fried which they refuse to admit and when I asked for refund I was told no and that well I signed the paper, I couldn't see. they were well aware of that and told me " oh don't worry that just a form stating it was being done by a student" nothing about whatever else was on the page I couldn't see. To follow when I came back and asked what we could do Amy at the front desk said they could tone it more and fix the dull dark color my ends were left and when I asked if that could further damage my hair she out right lied to my face and said no it doesn't damage the hair! She may be correct it could be the entire underqualified staff that okyed this students work! I want a full refund and enough hair masks and conditioner til my hair is back to the condition it was in when I went in there. A snarky apology by a receptionist is unacceptable and very unprofessional when someone been Injured to speak to the owner is standard. I was only offered more damage to my hair no refund no apology just snark and lies. The student told me she was graduating last Monday and if she did good lord ! I was given a higher total then quoted for sngle process they did what they wanted not what i asked and damaged my hair and refuse to refund my money. Will never go back and seeking legal action I'm 45 my hair just don't grow back like the 20yr who ruined my hair. 90$ at a school is ridiculous especially for what they did to me.
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User's recommendation: Go to a real professional with concern for their client not their wallet

Sabeen Ggh
map-marker Clio, Michigan

I didn’t even know that this is widely known what is scam the school is and how mean everyone is

Paul Mitchell Schools - I didn’t even know that this is widely known what is scam the school is and how mean everyone is
I actually ended up leaving during my time there, because I was targeted and harassed by the instructors by the owners, and by the other students, and nothing was done about it but they they made sure they kept my money. I actually ended up, leaving during my time there, because I was targeted and harassed by the instructors by the owners, and by the other students, and nothing was done about it, but they they made sure they kept my money in all actuality. My father passed away and it was very out of the blue and very devastating for me, I let them know about this. Do you think they cared? Ha ha ha, ha ha the only thing that matters is if youre lining their pockets I ended up going to a smaller trade school for not even a quarter in fraction of that money and let me tell you you learn the exact same stuff. You just dont have to drive an hour out of your way and buy a bunch of stuff every single time you come in do you didnt know you needed by the way dont ever do that make up class? Its a scam.
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User's recommendation: just go to the smaller cheaper treat school and further your education afterwards because you’re gonna have to do that. Anyway trust me nobody got some exceptional amazing job in Los Angeles because of this place.

Jamia L Ygf

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Verified Reviewer
| map-marker Atlanta, Georgia

Student Treated unfairly

Good evening my name is Jamia Lawton Ive been calling every day like the last two weeks to speak to someone in corporate reply Mr. solutions about Paul Mitchell Fort Lauderdale that I am currently attending. I was suspended this morning for helping an Adaptive student who ASKED for my help as I was clocking out . The document the advisor wanted me to sign I refused because the statement says I disrupted a student during a service when really the student disrupted me and ask me for help . I proceeded to help her verbally and was told by a learning leader not to , when were taught to help from day 1. I never took over her service . Theres a lot of things going on behind closed doors that I want to bring awareness of stories of being treated unfairly rules of being broken staff or gossiping with other students causing drama. The staff is barely teaching things we need to know the curriculums are all over the place. staff is aware of the students are complaining about coloring services cutting services and formulations yet we had one big class hands on one time after being told they will put more effort into being hands on. People on the floor is lost most of the time when it comes to coloring services and we resort to eachother . Theres 4 people in office and majority of the time we have 1 learning leader on the floor to try to tend us all . When I begin Paul Mitchell August 16 I came in with open arms to learn and be able to share knowledge . We were taught to helpif we see our peers struggling or if they ask . Today I got shut down infront of a client as well as the student by Ms .Jackie . All because I did a flawless blowdry and the student asked me how to achieve the look on her client I verbally told her what I did and the learning leader told me not to help . She then walk away as well not providing her help the student just asked me for . Some get in trouble for helping other students when Paul Mitchell teach to help when someone needs help others dont . Ive met with Miss Frank the Director have also met with Ms. Wanda the advisor .A few weeks ago Miss Frank made a comment to a few students that me and the group of girls that were coloring hair that we had bad energy. I said something to Ms.Frank about it today and then she tried to put me in out office when I asked why would she make such a negative comment to other F.Ps. Miss Jackie the barber gossip is a lot with the F.Ps as well and everybody just repeat Whats being said. Im a great student it shows in ALL my work and the way I am amongst other students . I get faced almost everyday for always being so willing to help . I have great attendance I give great customer service and they give me issue every time a student ask me for help . Paul Mitchell Fort Lauderdale the students rely on each other for help most of the time . Meaning the teachers are either confusing us with our formulas .So sometimes we decide to lean on each other for help and that shouldnt be a issue that I constantly face . Now staff find it as an issue and we are being told not to help each other. The staff is so discouraging to not just me but a lot of the students. we had at least five students drop within the same week for the same issue not being taught correctly . I feel like Im being targeted sometimes I feel like its because of the color of my skin. I just want my license and be able to finish this miserable journey that started off as a dream. Its nothing wrong with refreshing the learning leaders memory and making things more hands on in class . We have a whole new app that lots of us have trouble using . Majority of the students are on the phone during class because the lesson is all over . Im almost at my finish line and it feel like Im being held back for being Me . I have 400 hours left and its like they dont want to see me win . They as so discouraging , all the students feel the energy , I really need to speak to someone .
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Pros:
  • Get a cosmo certificate
Cons:
  • Disrespectful director
  • Horrible learning leaders
  • Dreams

Preferred solution: I would like to speak to someone higher up at Paul Mitchell school Fort Lauderdale other than ms frank !

1 comment
#2347289

I got the same thing , I’m a student in Tampa, I still got treated unfairly because I’m Asian Pacific Islander and also they always pick on me for no reason.

Lily Byx

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Verified Reviewer
| map-marker Raleigh, North Carolina

Stop them from stealing students money

A previous student of PM skin care program in Pasadena. I have never seen this much racism and dishonesty. From my experience I have a disability, I was told by a teacher due to my disability I would never graduate and make it. Well I did graduate so jokes on her. But specifically Peggy is the problem she is the dean of the school. Everytime there is a problem is she leaves the country. Seems pretty sketchy when all of your excuses Im out of the country I cant help. Also, after paying tuition, including our own products that are for practice on ourselves. The school provides us with products to practice as well and use on clients. Later on through the program we were told we cannot use any products the school offered on our clients we have to use our personal cant we purchased then we were also told to bring in our own wax to learn how to wax. The school is beyond messed up. I truly think they are stealing our money for their vacations and she has no care about the students. As a principal/ Dean of the school you would think your students are your priority. Also, you will never have a consistent teacher because they either quit or get fired every week so there is no consistent teaching. So basically my point is, do not give them any money or any time there are wonderful schools out there to learn from, but this is not one of them. As a student pay you deserve a lot more than what they give you. Also they hire criminals and people with sexual harassment records. Teachers have put hands on students. And to top it off they have so many lawsuits against them for the exact same thing. This is the Paul Mitchell located in Pasadena.
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User's recommendation: DO NOT GO

Dri M

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Verified Reviewer

I feel as if the school is raciest

I was given the wrong info from admission and couldnt start. I feel like if my color was difficult no mistake would had been made.
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Loss:
$25

Preferred solution: Full refund

User's recommendation: They are a raciest school

Nia P

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Verified Reviewer
| map-marker Springfield, Tennessee

Fraud and Scam